Collection and Use of Personal Information
We and any third party we engage for the purpose of administering, operating, hosting, configuring, designing, maintaining and providing internal support for the Site and Content (collectively, the “operational service providers”) collect certain non-personally identifiable information from you when you visit the Site. We only collect Personal Information (defined below) from you when you submit it to us or provide it to us. We use the term “Personal Information” to refer to any information you provide in connection with your use of the Site by which you can be personally identified. When you use the Site, we may collect your name, street address, telephone number, e-mail address, and/or billing information.
Unless you voluntarily provide or send us Personal Information, we will always ask you to submit or provide it to us before collecting your Personal Information. If you provide or submit your Personal Information to us we will provide you with the ability to review, update and/or delete your Personal Information, subject to our obligations to comply with legal, regulatory, internal audit and record-keeping requirements. To update and/or delete your Personal Information you have on file with us, please send an email at our administrative email address. Any of the information we collect from you may be used to: respond to your request and/or to complete your purchase; improve the Site (we continually strive to improve the Site offerings based on the information and feedback we receive from you); improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); and improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
If at any time you would like to unsubscribe from receiving future email communications, we include detailed unsubscribe instructions at the bottom of each email.
We maintain commercially reasonable standards of security and confidentiality. We also try to limit information access to individuals who need to have such access to perform their responsibilities associated with the Site and the Content on the Site. However, the Internet and communications cannot be guaranteed to be secure and it is possible that others may unlawfully intercept or access information, transmissions or communications to, from or within the Site.
We do not sell, rent, lease, provide or otherwise disclose your Personal Information to unaffiliated entities. We will always let you know if we intend to provide any of your Personal Information to an unaffiliated third party (e.g., not operational service providers) and we will ask you to consent (“opt-in”) whenever we intend to do so.
We always have the right to disclose your Personal Information to our operational service providers. Your Personal Information will be used to provide us with assistance in activities such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, and providing you with information about our services. Users who provide Personal Information may receive email announcements concerning services from time to time as well as additional announcements about our products, incentives, and/or special deals and offers. Our policy is to request that our operational service providers protect your privacy and not disclose your Personal Information to third party marketers that are not associated with the Site, nor are they permitted to use your Personal Information for their own marketing or promotional purposes. We may share your Personal Information with certain third parties including but not limited to credit card processing companies and shipping companies. These third parties will use the information to be able to provide the services intended. We also reserve the right to make your Personal Information available: when we are compelled by a governmental agency, law, regulation, a court or other legal process; if we believe you are, have or may violate any law, regulation, our Terms and Conditions; if we believe you are or may be a threat to safety, property, interests or rights of us or others; in order to investigate, respond to or resolve problems or inquiries or defend our interests; and/or in a merger, acquisition, change of control, joint venture or other business combination. We reserve the right to disclose your non-personally identifiable visitor information to third parties for marketing, advertising, or other uses.
Data Collection From Children/Parental Controls
We do not knowingly collect or solicit any Personal Information from children under the age of 13. If you are under 18, you are not authorized to use the Site without express permission from your parent or legal guardian. Parents and legal guardians should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.
We always aim to improve the services we offer. As a result we occasionally canvas our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.
If you have any questions about our Terms, please contact us at: firstname.lastname@example.org